After taking a trip to Mexico, Luis Torres and his 80-year-old parents were detained by Customs Border and Protection (CBP) officials.

US citizen and parents detained for 24 hours in San Ysidro, California
photo: Reuters

Torres, a US citizen, was crossing the San Ysidro border with his daughter, Yesenia Ibarra, and his two parents, who are legal residents of the states.

Ibarra told local NBC news that their car had been flagged for an extra inspection where they were all handcuffed instantly. After a couple of hours, Ibarra was instructed to drive their vehicle across the US border without her father and grandparents with no additional information except that they had "reasonable suspicion" to believe her dad's paperwork was fraudulent. The CBP agents seized most of their documents, including Ibarra's passport.

The family admitted that they were handcuffed to a wall, overnight, at the San Ysidro Land Port of Entry facility for nearly 24 hours.

US citizen and parents detained for 24 hours in San Ysidro, California
photo: Reuters

Although Ibarra left enough medication for her dad and grandparents for their heart conditions and diabetes, she was not given any updates on where her family was being kept. "I just hoped that they would let him out, and believe that these were his actual papers and not kept them for over 24 hours," she said.

Even though these border facilities cannot hold someone in there for more than 12 hours, reports reveal that nearly 67% of detainees are held in CBP spaces for 24 hours or more.

Despite the fact that Ibarra called immigration attorneys and had family fly in from Utah with her father's birth certificate, it took NBC's interrogation on the matter to get some answers.

After NBC spoke with a CBP supervisor and were given additional documents, Ibarra's dad and her grandparents were released from custody.

A CBP spokeswoman said they couldn't not directly comment about the case but released a statement that said, "Stopping these people who are trying to illegally enter the U.S. keeps our communities safer."

Torres is worried that someone may have stolen his identity, which is why they held him for so long.

While Torres admitted that he's not afraid to visit Mexico again, his daughter is.